privacy policy

Privacy policy / Personal data

Version February 2024

Identity of the data controller

I Visa Services Co Ltd, a limited liability company whose registered office is located at Suite 703, Level 7, Richard House, Remi Ollier Street, Port Louis, Mauritius, acts as data controller for the collection and processing of personal data carried out as part of its activities.

The purpose of this privacy policy is to explain the personal data processing carried out by I Visa Services Co Ltd in connection with the operation of its website accessible at this site's URL, and the rights available to data subjects under applicable regulations.

Data processing carried out by the company

The personal data collected make it possible to identify the user and facilitate their access to the site and the provision of certain services.

In accordance with the French Data Protection Act No. 78-17 of January 6, 1978 and the General Data Protection Regulation (EU) 2016/679 of April 27, 2016, I Visa Services Co Ltd undertakes to ensure that the collection and processing of data it carries out comply with applicable regulations.

These data are processed in accordance with the purposes specified at the time of collection.

Purposes of processing

The purposes of data processing carried out by I Visa Services Co Ltd on this site are:

  • management of UK ETA requests;
  • accounting management;
  • administrative follow-up of clients;
  • management of a website;
  • performance of certain applicable legal and regulatory obligations.

Data collection and processing are limited to information strictly necessary to achieve the intended objectives.

Data recipients

The data processed are intended exclusively for all authorized persons and departments of this site, as well as its potential processors and partners, and third-party recipients within the scope of the specific purposes of data processing.

In the event a service is outsourced, this site ensures compliance with and integrity of the personal data communicated.

Data retention periods

This site undertakes to limit retention of personal data and to ensure that data are kept for no longer than necessary for the purposes for which they are collected and processed.

Rights of data subjects and exercise of rights

Any natural person, upon proving their identity, may exercise their rights of inquiry, access, rectification, deletion, objection to processing of personal data for legitimate reasons, portability, and restriction of processing concerning them.

These persons also have the right to object to processing of their data for commercial prospecting purposes.

Finally, any person may define general or specific directives relating to retention, deletion, and communication of their personal data after death. General directives concern all personal data relating to the data subject and may be registered with a trusted digital third party certified by the French Data Protection Authority (CNIL). Specific directives, relating to certain data processing operations mentioned by those directives, must be subject to specific consent recorded with the data controller.

To exercise their rights regarding the processing of personal data managed by this site, the data subject may send a request by email to: support@eta-uk.com or by mail to I Visa Services Co Ltd, Suite 703, Level 7, Richard House, Remi Ollier Street, Port Louis, Mauritius, enclosing a copy of a signed identity document or using the online data deletion form.

Security

This site takes the necessary precautions, given the nature of the data and the risks presented by their processing, to preserve data security, in particular to prevent data from being altered, damaged, deleted, or accessed by unauthorized third parties.

This site also ensures enhanced security of personal data by generally implementing all technical and organizational measures necessary to ensure security, including physical and logical security measures.

This site undertakes to notify any personal data breach to the CNIL and to data subjects in the event of a high risk to their rights and freedoms.

Transfer outside the EU

In the event of transfer of data subjects' data outside the European Union, this site takes all necessary measures to ensure that the transfer is subject to a sufficient, appropriate, and adequate level of protection.

Complaints

In accordance with regulations, the data subject has the right to lodge a complaint with the supervisory authority in the event of a violation of one of their rights.

Cookies

The user is informed that, during visits to the site, cookies may be automatically installed in their internet browser, notably to:

  • compile statistics and traffic volumes concerning use of the various components of the services offered on the site;
  • adapt the presentation of the site to the device used;
  • adapt the presentation of the site according to each user's affinities;
  • store information relating to a form completed on the site (registration or account access, subscribed service, etc.);
  • allow the user to access reserved and personal areas of the site using identifiers;
  • implement security measures, for example when the user is asked to reconnect to their account after a certain period of time;
  • share information with advertisers on other websites to provide relevant advertisements based on the user's interests;
  • share information on social networks.

A cookie is a set of data that does not directly identify internet users but is used to record information relating to their browsing on the site.

The personal data collected are retained by this site for a period not exceeding 60 months.

They are never transferred to third parties or used for other purposes.

Internet browser settings make it possible to be informed of the presence of cookies and, where applicable, to refuse them as described at the following address: https://www.cnil.fr/fr/alternatives-third-party-cookies-what-consequences-regarding-consent

The internet user has the right to object to, access, modify, and delete personal data communicated through cookies under the conditions indicated above.

Update

This site reserves the right to modify the content of this privacy policy at any time and to update it regularly in line with changes to applicable regulations.